The Original Drug-Free Pain Relief Company
Hot & Cold Therapy Products Since 1931!®

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Safety Information

Use products as directed to get the best pain relief results!

Real therapy requires real heat or cold to be effective – but if used incorrectly, there's a risk of burns, frostbite, or other injuries. Battle Creek designs our products to minimize the risk of injury from misuse, but we can't design out all risk and still provide real pain relief. Always read and follow all instructions and warnings/cautions. We want to help you relieve your pain, and our products can do this. But like any other product, using them in ways they are not designed for CAN lead to injury.

Moist Heat Therapy Safety

  • Thermophore® Classic™

    Most importantly, Read and Follow all Instructions! Use your Thermophore® Heating Pad as described in our instructions for use. For it to relieve pain, it must be capable of becoming hot enough to push heat deeply into your body. Please stay alert and check under the pad frequently. Do not use it on insensitive skin or if you have poor circulation. Persons with diabetes should be especially careful when applying therapeutic heat. Those who are incapacitated should be closely supervised and should not be left unattended. Do not use a Thermophore® heating pad as a bedwarmer or footwarmer. It gets too hot to be used for this purpose. Never use it on animals or small children.

    Thermophore® heating pads are weighted with lead inside. If torn open you should stop using them as they can expose you to lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

  • Thermophore® MaxHEAT™

    Most importantly, Read and Follow all Instructions! Use your Thermophore® Heating Pad as described in our instructions for use. For it to relieve pain, it must be capable of becoming hot enough to push heat deeply into your body. Please stay alert and check under the pad frequently. Do not use it on insensitive skin or if you have poor circulation. Persons with diabetes should be especially careful when applying therapeutic heat. Those who are incapacitated should be closely supervised and should not be left unattended. Do not use a Thermophore® heating pad as a bedwarmer or footwarmer. It gets too hot to be used for this purpose. Never use it on animals or small children.

    Thermophore® heating pads are weighted with lead inside. If torn open you should stop using them as they can expose you to lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

  • Thermophore® Liberty I™

    Most importantly, Read and Follow all Instructions! Use your Thermophore® Heating Pad as described in our instructions for use. For it to relieve pain, it must be capable of becoming hot enough to push heat deeply into your body. Please stay alert and check under the pad frequently. Do not use it on insensitive skin or if you have poor circulation. Persons with diabetes should be especially careful when applying therapeutic heat. Those who are incapacitated should be closely supervised and should not be left unattended. Do not use a Thermophore® heating pad as a bedwarmer or footwarmer. It gets too hot to be used for this purpose. Never use it on animals or small children.

    Thermophore® heating pads are weighted with lead inside. If torn open you should stop using them as they can expose you to lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

  • Thermophore® Liberty II™

    Most importantly, Read and Follow all Instructions! Use your Thermophore® Heating Pad as described in our instructions for use. For it to relieve pain, it must be capable of becoming hot enough to push heat deeply into your body. Please stay alert and check under the pad frequently. Do not use it on insensitive skin or if you have poor circulation. Persons with diabetes should be especially careful when applying therapeutic heat. Those who are incapacitated should be closely supervised and should not be left unattended. Do not use a Thermophore® heating pad as a bedwarmer or footwarmer. It gets too hot to be used for this purpose. Never use it on animals or small children.

    Thermophore® heating pads are weighted with lead inside. If torn open you should stop using them as they can expose you to lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

  • Thermophore® Freedom™

    Most importantly, Read and Follow all Instructions! Use your Thermophore® Heating Pad as described in our instructions for use. For it to relieve pain, it must be capable of becoming hot enough to push heat deeply into your body. Please stay alert and check under the pad frequently. Do not use it on insensitive skin or if you have poor circulation. Persons with diabetes should be especially careful when applying therapeutic heat. Those who are incapacitated should be closely supervised and should not be left unattended. Do not use a Thermophore® heating pad as a bedwarmer or footwarmer. It gets too hot to be used for this purpose. Never use it on animals or small children.

    Thermophore® heating pads are weighted with lead inside. If torn open you should stop using them as they can expose you to lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

  • Custom-Touch™

    To reduce the risk of burns, electric shock, and fire this product must be used in accordance with the following instructions:

    Read the manual and follow all warnings and instructions. Never use while sleeping. Never use on an infant. This pad is not to be used on or by an invalid, paralyzed person, sleeping or unconscious person, or a person with poor blood circulation. Never use on areas of insensitive skin. Never tape or tie down the switch. The switch was designed for your safety. Use only as directed. Burns can occur regardless of control setting, check skin under pad frequently. Never use pad without cover in place. Never use pins or other metallic means to fasten this pad in place. Never lay on, sit on, lean against, crush, or fold pad during use. Never twist the cord. Excessive twisting may damage the internal components. Always unplug pad when not in use. Never wrap, hold, or loop the cord in any position which sharply bends it. Never pull this pad by the cord. Do not use the cord as a handle. Loop cord loosely when storing. Tight wrapping may damage cord and internal parts. Carefully examine inner cover before each use. Discard the pad if inner covering shows any sign of deterioration. This unit is not designed for use in conjunction with any type of massage apparatus. Such use may damage the internal components, which could lead to electric shock, burns and/or fire. Such use also will void the warranty. Never attempt to open, disassemble, or otherwise access any of the product’s internal components. This will void the warranty. If any issue, contact customer service. Connect to a 120V AC outlet only.

  • Good2Go™

    Do not use on anyone who is unconscious or unable to feel pain. Overheating may damage heat pack or burn patient. Read and follow all insert instructions and cautions before using product.

Heat Therapy Safety

  • BedWarmer™

    To reduce the risk of burns, electric shock, and fire, this product must be used in accordance with the following instructions:

    Do not fold or overlap layers of the bed warmer during use. Use only on standard mattress. Always place below the bottom sheet to minimize folding or overlapping during use. Never use on a couch, chair or other non-flat surface. Do not use this with an infant or helpless person unless carefully attended. Do not tuck in the wired area of this bedding. Let cord hang free – do not place between mattress and spring. Do not use pins. If improper operation of this bedding is observed, discontinue its use immediately and consult the manufacturer regarding replacement. Do not use on pull-out bed or fold-up bed. Not for hotel, motel, or other institutional use.

    Warning: Disconnect supply before servicing. Washing instructions: Caution-do not hand or machine wash. Do not dry-clean. Do not submerge in water. Wipe surface with damp cloth if necessary. Allow to dry thoroughly before using.

  • Battery Wraps

    This product is specially tailored to fit the target area of your body and assist in temporarily managing acute or chronic muscle or joint pain. The heat levels and automatic shutoff times were selected using current research and through our company’s many years of experience with therapeutic heating devices. For your safety and maximum beneficial treatment, the product is intended to be used for the preset, recommended amount of time which varies by temperature setting. We recommend a 30 minute or longer resting period between uses.

Cold Therapy Safety

  • Ice It!®

    Cold therapy should only be used for 20 minutes at a time, followed by at least a 20 minute “resting period” where the body can recover. Longer use can lead to frostbite and tissue damage.

    Do not apply gel pack directly to skin as this may cause injury. Always use an Ice It!® holster. Product should not be used by people who are insensitive to temperature, such as those with circulatory problems, diabetes, nerve damage or paralysis. Close adult supervision is recommended if used by children. Do not use on infants. If gel contacts eye, wash out thoroughly with water. Consult your doctor if you have concerns for your health. Check pack for leakage before use. Clean pack before use. Pack contents are non-toxic.

  • Stay Put®

    CAUTION: COLD USE ONLY. DO NOT MICROWAVE.

    NEVER use the Stay-Put® Cold Wrap directly against skin. Do not sit, lay or sleep on Stay-Put® Cold Wrap. Do not use for more than 20 minutes at a time without consulting a physician. Do not use on open wounds or sensitive skin. Do not use on children without adult supervision. Always use a towel or cloth between the Stay-Put® Cold Wrap and your skin to protect against frostbite.

Combination Therapy Safety

  • Combination Therapy

    Contrast Therapy is alternating moist heat therapy and cold therapy. Moist heat therapy increases circulation to accelerate natural healing. Cold therapy decreases circulation to reduce swelling and inflammation. If you have questions on how to use this safely for your condition, consult your physician.

    Cold: Cold therapy should only be used for 20 minutes at a time, followed by at least a 20 minute “resting period” where the body can recover. Longer use can lead to frostbite and tissue damage.

    Do not apply pack directly to skin as this may cause injury. Always use an Ice-It!® holster. Product should not be used by people who are insensitive to temperature, such as those with circulatory problems, diabetes, nerve damage or paralysis. Close adult supervision is recommended if used by children. Do not use on infants. If the gel is accidently swallowed, drink plenty of water. If get contacts eye, wash out thoroughly with water. Consult your doctor if you have concerns for your health. Check pack for leakage before use. Clean pack before use. Pack contents are non-toxic.

    Heat: See Moist Heat Therapy Safety page and follow all instructions based on the type of product that you are using. Heat therapy should be used for only 20-25 minutes at a time.